We stand behind the quality of our watches, and are proud to offer a 24-month international manufacturer's warranty on all our watches, starting from the date of purchase.
We guarantee that your timepiece will be free of material defects and warrant the dependable functioning of its movement. If your timepiece malfunctions within the warranty period, we will repair your watch. Components are subject to availability. If we are unable to repair your watch, we will replace it - free of charge.
We do not cover damage resulting from negligence or arising from normal wear and tear. We define normal wear and tear as scratches and abrasions to the crystal, case, band, and buckle. We do not advise that you wear your watch in saunas, hot tubs or run them under excessively hot water. Unauthorized alterations or tampering through the addition or substitution of parts, batteries or accessories not supplied by Hastings & Co will not be covered. Watches purchased from an unauthorized dealer are not warranted.
If you have any question, please get in touch with our Customer Care team here, or directly at firstname.lastname@example.org.