Return Policy

Hastings & Co is committed to delivering a positive customer experience, regardless of whether you are purchasing an item or returning it. Please contact our Customer Care team to obtain a return slip. 

If you wish to return or exchange your item, please notify us within fourteen days of purchasing it. To be eligible for a return or exchange, your item must be unused and in the original packaging. 

Once your returned item is received and inspected, we will send you an email to notify you that we have received your returned item. A credit will be applied to your credit card or original method of payment within 3 working days. 

Sale items are considered final sale. If you have any questions or concerns, please get in touch with our Customer Care team here.

Last updated: November 2019