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Return Policy

Hastings & Co is committed to delivering a positive customer experience, regardless of whether you are purchasing an item or returning it. Please contact our Customer Care team to obtain a return slip. 

If you wish to return or exchange your item, please notify us within fourteen days of purchasing it. To be eligible for a return or exchange, your item must be unused and in the original packaging. 

If the band is returned with noticeable signs of wear, $45 will be deducted from the return amount. In good faith, we will provide you with a $45 discount to be used on a future purchase. If the packaging is returned damaged in any way, an amount not to exceed $15 will be charged to you.

Once your returned item is received and inspected, we will send you an email to notify you that we have received your returned item. A credit will be applied to your credit card or original method of payment within 3 working days. 

Sale items are considered final sale. If you have any questions or concerns, please get in touch with our Customer Care team here.

Last updated: June 30, 2015

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